APL Logistics brand is synonymous with service quality, reliability and operational excellence. We have a strong focus on delivering high-quality services that consistently meets customer s’ requirements and exceeds their expectations. In its first 18 months, our continuous Improvement program delivered US$1.8 million savings to some of our customers.
Internal Performance Quality Performance quality programs are aimed at achieving improvements to our own internal systems, with the ultimate goal of improving service to our customers.
Our process quality programs focused on enhancing and strengthening business processes in our customers’ supply chains. We also implement a comprehensive approach to continuous improvement to promote performance quality.