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Control Tower Cut Assembly-Line Delivery Time from 72 Hours to 24 Hours
A U.S.-based electro-mechanical manufacturer assembling products in Singapore needed tighter control over inbound cargo supporting assembly operations. Control Tower management improved visibility, reduced urgent shipments, and accelerated delivery to the line.
Table of contents
Customer Overview
Challenges
Solution
Results
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Customer Overview
- U.S.-based global manufacturer of electro-mechanical products
- Assembly operation in Singapore serving Asia
- Origins included India, China, Thailand, Malaysia, the U.S., and Europe
- Annual volume: 3,600 AWB and 5,000 cbm
Challenges
- No visibility or pre-alerts for inbound cargo feeding assembly lines
- Delayed customs clearance and rising urgent shipments
- No supplier-performance monitoring, missed KPIs, and strained end-user relationships
Solution
- Implemented Control Tower management
- Re-engineered processes to improve inbound flow
- Managed dock-to-stock and dock-to-inspection execution
Results
- Reduced import-to-assembly delivery time from 72 hours to 24 hours
- Saved more than $100,000 in six months by eliminating urgent air freight shipments and overtime work
- Improved visibility and 2PL KPI performance through dock-to-stock and inspection management
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