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Mexico LLP Program Improved Documentation Performance and Transportation Stability
A global consumer packaged goods manufacturer needed a coordinated outbound transportation and lead logistics partner solution in Mexico. A structured management program improved documentation performance, expanded service options, and strengthened lead-time reliability.
Table of contents
Customer Overview
Challenges
Solution
Results
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Customer Overview
- Global consumer packaged goods manufacturer
- APLL customer since 2003
- Annual business volume in 2012: 14,000 FEU
- Origin network in Mexico serving global destinations
Challenges
- Multiple business units and product lines
- Rising complexity across origin plants and vendors
- Need to coordinate as 4PL with other 3PL providers while controlling lead time, reliability, and cos
Solution
- Implemented purchase-order and cargo management with multimodal booking management
- Added cargo loading inspection and SAP-based document and certification preparation
- Established productivity monitoring and KPI gap analysis
Results
- Expanded the transportation vendor base and added ocean freight as a service option
- Achieved 98% documentation on-time performance
- Recognized by the customer as the most stable provider for cost and lead-time reliability
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